When applicable, our team can go onsite. We carefully select our partners for their deep understanding of retail / F&B business practice and for their local market knowledge and accessibility.
- Software training
- Solution consultancy
- Hardware advisory
- Telephone support
- Remote diagnostics
- Support via email
- Onsite assistance
Our SLC contracts are yearly and are intended for SMI that require most forms of IT support on a continual basis.
- Cost effective remote services
- Ease of cumulative monthly billing, as opposed to per incident
- Allows client to budget yearly IT expenses
- Flexible usage of SLC hours
- Dedicated helpdesk team managers
SVC rates are scalable according to software license purchased.
Contact us for more details
Our cover are renew yearly to make SMI is always up to date using the latest version of Smart software.
Smart Cover Benefits:
- Free software upgrades
- Free software updates
- Regular e-Newsletter
- Exclusive access to the Smart knowledge portal
- Loyalty discount
Smart Cover rates are a small fraction & is scalable according to software license purchased.
Contact us for more details.